| RATES INCLUSIVE OF: | * UNLIMITED KILOMETERS
* MAINTENANCE / ROAD TAX
* REPLACEMENT VEHICLE
* ROAD TAX
* COLLISION DAMAGE WAIVER (CDW)
* 6% GOVERNMENT TAX |
| RATES EXCLUDE: | * GASOLINE
* PARKING /ROAD TOLLS/FINES/TOLLS
* PERSONAL ACCIDENT INSURANCE (PAI)
* OTHER MISCELLANEOUS CHARGES E.G. BABY SEAT / ADDITIONAL DRIVER/GPS DELIVERY/COLLECTION CHARGES TO NON HAWK LOCATIONS, WAITING FEE & NON WAIVER CHARGES
** NON WAIVEABLE EXCESS | Group | Rate | | C TO D | RM 1800.00 | | E | RM 2500.00 | | F /G | RM 3000.00 | | J | RM 3800.00 | NOTE
VECHICLES ARE CONFIRMED BY GROUP AND NOT BY SPECIFIC MAKE OR MODEL VEHICLES TYPE ARE SUBJECT TO CHANGE WITHOUT PRIOR LAST MINUTE BOOKINGS WILL BE SUBJECT TO AVAIBILITY AND RATE WILL BE APPLY TO THE MOST AVAILABLE MAKE OR MODEL.
**EXCESS HOURS & EXCESS DAYS – REFER TO THE TERMS & CONDITIONS / RATE CHART | |
| DELIVERY & LOCATION: | REFER TO CLAUSE “INTER CITY RETURN /DROP OFF"
| INTER-CITY DROP OF CHARGES | | Vehicle Group | A - D | DA - F | G -J | | Charges | RM163.00 | RM184.00 | RM205.00 | | The Government Service Tax of 6% will be charged to the rate | Note:
- Inter-city charges will apply for vehicles picked up from any one of Hawk locations and returned to another Hawk location.
- Vehicles returning to an Airport location will incur an additional RM20.00 over and over
to the above rates.
- Minimum booking days: Booking must be made at least 3 days.
- Booking, returning & collecting your car in Singapore: It is possible to arrange for car collection/return in Singapore, or book a car from Singapore, but a deposit of MYR 100 would be applicable. | AT ALL HAWK CITIES /BRANCHES, DELIVERY TO ALL HOTEL IS FREE IF WITHIN 5KMS OF THE RENTAL OFFICE AND IS FREE WITHIN THE HOURS OF 0800-1800 HOURS. BEFORE AND AFTER A CHARGE OF RM 25.00 WILL APPLY. |
| INSURANCE: | * Rate include coverage of RM 3 million for third party damage, unlimited for third party death or bodily injury. The hirer is obliged to promptly report any accident, theft or vandalism involving the hired vehicle to a Hawk Office and a police report lodged pertaining to the accident within 24 hours. Failure to comply with the above requirement will void all liability protection for damages, and the Hirer may be charged the full cost of damage incurred on the vehicle.
* INSURANCE EXCESS on the vehicles will be given below:- | Group | Rate | | C TO D | RM 2500.00 | | E | RM 3500.00 | | F /G | RM 4500.00 | | J | RM 5200.00 | * However, should the Hirer accept COLLISION DAMAGE WAIVER (CDW) which may be inclusive in the rate offered, the Insurance Excess will reduce to :- | Group | Rate | | C TO D | RM 1800.00 | | E | RM 2500.00 | | F /G | RM 3000.00 | | J | RM 3800.00 | * Inclusion of CDW into the rate or acceptance of CDW by the Hirer will limit the Hirer’s responsibility to the above NON WAIVABLE EXCESS (NWE). However, if the accident was a “Single Accident” defined as no third party being involved, the Hirer’s responsibility will be for the full cost of repair.(In the event of the Hirer being found to be under the influence of alcohol or any intoxicating substance, all damage cost incurred will be the full responsibility of the Hirer.
* CDW rates by Car Group is as appended below: | Group | Rate | | C TO D | RM 15.00 | | E | RM 18.00 | | F /G | RM 22.00 | | J | RM 25.00 | |
| COLLISION DAMAGE WAIVER: | * The Hirer will be responsible for any damage of any nature caused to the vehicle up to Excess Amount as tabulated in the above table. However, if damage to the vehicle is caused by the recklessness of the Hire, when a damage is caused by the Hirer being under the influence of alcohol /drugs, then the Hirer will be responsible for the entire cost of the damage. Any loss of the Accessories / parts in the vehicle will be the responsibility of the Hirer.
** SUPER COLLISION DAMAGE WAIVER (SCDW)
| Should the hirer want a further reduction of the INSURANCE EXCESS/NWE, the purchase of SCDW (perday) will reduce the INSURANCE EXCESS, subject to the payment of SCW rates per day | | Group | SCDW RATE | SCDW EXCESS | | C TO D | RM 35.00 per day | RM 900.00 | | E | RM 50.00 per day | RM 1200.00 | | F /G | RM 65.00 per day | RM 1500.00 | | J | RM 75.00 per day | RM 1900.00 | | Note : Zero excess is not available | * Missing items or accessories are NOT PROTECTED by our insurance or by purchase of CDW and or SCDW, will be responsibility of the Hirer i.e. Radio Cassette ,Hubcaps, CD, Tools or any other accessory fitted on the vehicle.
**PERSONAL ACCIDENT INSURANCE (PAI)
| PERSONAL ACCIDENT INSURANCE (PAI) provides coverage of RM 125,000 and the rate as follow : | | Group | RATE PER DAY | RATE PER WEEK | | C TO D | RM 8.00 per day | RM 56.00 | | E TO G | RM 12.00 per day | RM 84.00 | | J | RM 15.00 per day | RM 105.00 | The coverage is extended for injuries sustained inside or outside the vehicle, during the agreed period of the hire,for the Hirer. The Cover is for the Hirer and maximum of 5 (five) passengers for saloon vehicles and 7(seven) passengers for MPV’s.
Protection is only valid for the agreed period of Hire as indicated on the rental agreement. An extension of rental must be authorized by Hawk, failing which the “PAI” cover will not be valid. | |
| EXCESS HOURS: | * The rate are charges on a 24 hour basic, and should the rental at the time of return, incur excess hours, the charge will be at 1/5th of the applicable rate. For each completed hour, the 1/5th pro-rated charge will be applied. Return after the 5th hour will incur the client an additional day’s charge |
| EXCESS DAYS: | * The rate on the Excess days' will apply if the hirer wants to extend the rental period from the original booking advice given from Agent. Payment of the Excess days will be borne by the hirer unless stated otherwise by the Agent |
| REPLACEMENT VEHICLE HAWK: | * Guarantees a replacement vehicle should the need arise, of similar engine capacity from the nearest rental station, within in a period of 1 hour at any Hawk Station and within 2-3 hours if the vehicles is at a Hawk City or Town, depending on distance and time of the day. |
| REFUELING SERVICE: | * A refuelling service surcharge RM 15.00 will be levied for vehicles returning with less gasoline then when originally rented out.All vehicles are rented with a full tank and should be returned with full tank. Only unleaded gasoline must be used. |
| DEPOSIT: | * A deposit of RM 300.00 (Three Hundred Only) is payable to HAWK upon collection of the vehicle. The deposit will be refunded upon return of the vehicle, less any monies due to HAWK. |
| REMARK: | * THE HIRER MUST BE ABOVE 23 YEARS OLD & HOLD A VAILD DRIVING LICENSE HELD FOR AT LEAST TWO(2) YEAR.
* CONFIRMATION OF VEHICLE SUBJECT TO AVAILABILITY
* ADVANCE BOOKING NOTICE REQUIRED - AT LEAST 3 DAYS WORKING DAYS.
* ALL VEHICLES ARE RENTED WITH 1/2 TANK OF GASOLINE ON RETURN WILL NOT BE REFUNDED |
| DRIVING LICENSE & AGE: | * The hirer and any additional driver must be a minimum age of 23 years of age, possess a valid driving license; recognized and valid within the country of rental and must have a minimum of at least 2 year's driving experience. An International driving permit/license is preferred. There is no maximum age limit but the company reserves the right to decline rental to any person who is deemed physically unfit to drive. |
| PARKING AND TRAFFIC FINES: | * All parking fee and traffic fines will be the responsibility of the Hirer. Charge invoiced or directed to a credit card for traffic fines/summons will include a RM 50.00 administrative fee. |
| BABY SEATS /INFANT SEAT /CHILD SEAT/BOOSTER SEAT: | * Baby seats are available on request and such request must be made at the time of confirming the reservation. A surcharge of RM 15.75 per day or a maximum charge of RM 52.50 per rental (inclusive of 6 % tax). |
| INTER-CITY RENTALS: | * A Hirer may return a rented vehicle at any HAWK rental station within Peninsular Malaysia for an intercity charge, based on the time of day. To drop off a vehicle at another HAWK station will incur the following Inter-city drop off charge (Please refer to the Inter-city chart). In towns or cities where HAWK is not represented, a repositioning fee will be levied to reposition the vehicle back to the nearest HAWK station ( see Delivery & Collection Chart).Vehicle rented from Hawk Subang or KL City and wanting to return to KL International Airport will incur an Airport return charge of RM 40.00 between of 0800 hours to 1900 hours. For returns before 0800 hours and after 1900 hours up till 2200 hours, the charges will be at RM 52.50 (Inclusive GST). |
| INTERCITY RETURNS: | * Vehicles picked up in one City and returned to another, will incur a minimum charge, irrespective of rental lengh. |
| DELIVERY AND COLLECTION HOURS: | * The pick -up /drop of fee at the above named Airports will be RM 35.00 for the hours of 0800-1700 hours. After and before the above mentioned hours, the fee will be RM 90.00 until 2200 hours. At Penang Airport, there will be no pick up /drop off fee charge for the hours of 0800-1700. After and before the said hours, the charge of RM 60.00 will apply. |
| EXTENSION OF RENTAL: | * Should the Hirer wish to extend the rental ,it is important that the renting station be advised immediately and the required additional rental deposit paid, so that the insurance coverage and is in effect unauthorized to be in possession of the vehicle. Hawk reserves the rights to resposses the vehicle from the Hirer without any notice given to the Hirer. |
| CANCELATION /NO SHOW: | * Cancellation received less than 48 hours before the pick -up date will incur a cancellation fee of one full day’s rental charge. |
| ADDITIONAL DRIVER'S FEE: | * A fee of RM 6.00 per additional driver per rental day will be charged. A flat rate of RM 16.00 per rental if more than 3 additional drivers, irrespective of rental length. All fees mentioned above are inclusive of GST. |
| PAYMENT: | * All rental payments are to be made by credit card. Payments by cash or cheque will not be entertained. |
| EMERGENCY ASSISTANT: | * A 24-hour Roadside Assist Programme is available to the Hirer. A telephone number is displayed in the vehicles for emergencies, especially after office hours. In the event of a breakdown, mechanical failure of the vehicle or an accident, which requires the services of a repairer ,permission must first be obtained from HAWK, before proceeding to carry out any repair, or purchase of parts. |
| GPS: | * GPS Equipment is available for rental at RM 30.00 per day, to a maximum of RM 120.00 per rental. Loss or damage to this equipment will incur a penalty charge of RM 50.00 VEHICLE USAGE Hires are not permitted to drive the vehicle into. |
| SINGAPOR: | * However, should a vehicle enter SINGAPORE the hirer will be fully liable and responsible for all fees and fines as imposed by the Land Transport Authority (LTA) of Singapore and HAWK reserves the right to charge any fines or compound charges resulting from any non-compliance of the road transport rules of Singapore to their hirer. A vehicle returned in Singapore will incur a repositioning fee of RM 400.00 |
| TAX: | * All rentals are subjects to a 6% Government Service Tax, imposed with effect from 1st January 2011 |
